Data Protection Privacy Policy

ME Support (IOM) Charity Number 381       Data Protection Privacy Policy

The Treasurer of ME Support (IOM) is the data controller for any personal data you provide. The information you provide will only be used in relation to managing your membership and to respond to any query or complaint you may have. In accordance with our retention policy, your personal data will be retained as required be ME Support (IOM) to undertake these functions.

Personal information

In order to use many of our services or ask for our assistance, you will be required to submit some personal information, such as your name, address, postcode, email address or phone number.

We have a legal duty to ensure that our processes are fair and that we keep your personal data safe and secure, in accordance with the Data Protection Act 2002. We do not share your personal

We will hold your personal information on our systems for as long as it is needed for the service you have requested and remove it in the event that the purpose has been met. 

Disclosure of personal information

In many circumstances we will not disclose personal data without consent. However, when we provide you with certain services we may need to share personal information with service providers and with other relevant public authorities.

Access to personal information

ME Support IoM will try to be as open as possible in giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act. If we do hold information about you, we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

To make a request you need to put the request in writing to the Chairman.

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone. If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting us.

Complaints or queries

ME Support IoM aims to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of ME Support IoM’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the Chairman.

Links to other websites

This privacy notice does not cover any links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 9th July 2021.